Draft · pending legal review
Privacy policy
What we do with your data, in plain words. Last updated 29 September 2026.
Draft, pending legal review
This policy is a draft. It becomes final after review by a Bangladesh lawyer. If anything is unclear, write to us at the address below.
Who we are
Petro Marine Engineering Shipping Company (PMESC) arranges shipping, container rental and door-to-door delivery. PMESC is responsible for the personal data you give us on this website and in the customer portal.
Customs clearance is done through our sister concern, the licensed C&F agent Several Co (Pvt) Ltd. If you ask for customs clearance, Several Co gets only the data that job needs.
We follow Bangladesh's Personal Data Protection Ordinance, 2025. For anything beyond what the service needs, we ask for your explicit consent first.
What we collect, and why
| Data | Why | Basis |
|---|---|---|
| Quote requests: name, company, phone, email, shipment details | To prepare your quotation and contact you | Providing the service you asked for |
| Account: name, email, phone, password (only a one-way hash), language | Portal sign-in, tracking, documents | Providing the service you asked for |
| Messages, quotations, documents you upload | Running your shipment, keeping records | The service, and legal record-keeping |
| Feedback form: rating, comment, email (if you give it) | Improving the site, replying if you asked | Your consent |
| Newsletter: email, language | Sending the updates you asked for | Your consent (unsubscribe any time) |
| Security logs: IP address, browser type, time | Stopping abuse, spam and break-ins | Our legitimate need to keep the site safe |
| Analytics: pages viewed, where you came from, device type, a random visit number | Seeing which pages help | Only with your consent (Cookie settings) |
Analytics never stores your name or email. If you turn on Analytics cookies, Google Analytics (GA4) and Microsoft Clarity also run — both set their own cookies and use your IP address for an approximate location. If you don't agree, neither runs, and you can turn them off any time from "Cookie settings" in the footer.
Processors outside Bangladesh
Some of our tools come from companies abroad. They process data for us and may not use it for themselves. Their servers may be outside Bangladesh.
| Processor | What for | Where |
|---|---|---|
| Email (our inbox), and only with your consent: Google Analytics (GA4) — seeing which pages help | USA and other countries | |
| Microsoft | Office email and document tools, and only with your consent: Microsoft Clarity — seeing how people use the site (heatmaps, session recordings) | USA and other countries |
| Brevo | Sending account, quotation and newsletter emails | European Union |
Each processor is bound by security and confidentiality terms. We'll update this list before adding a new one.
Your rights
Email us to ask for any of these. We reply within 30 days.
- Get a copy of the personal data we hold about you.
- Have wrong data corrected.
- Have your data deleted (except what the law makes us keep, such as invoices).
- Object to a use of your data.
- Withdraw consent at any time. It doesn't undo what already happened, but it stops from then on.
- Complain to Bangladesh's data protection authority if you're unhappy with our answer.
How to withdraw consent
- CookiesClick “Cookie settings” at the bottom of any page, switch Analytics or Marketing off and save. It stops straight away.
- NewsletterEvery email has an “Unsubscribe” link. One click is enough.
- Anything elseWrite to shafiqoramax@gmail.com or call +88 01710-976880.
How long we keep data, and how we protect it
We keep data while your account is open, then for as long as the law requires (for example invoices and accounting records). Analytics events are kept for at most 25 months. Security logs are deleted after a short time.
The site runs over HTTPS. Passwords are never stored in readable form. Each team member sees only what their job needs, and every money and account action is written to an activity log.
This site is not meant for people under 18.
Contact
Questions or requests about privacy: email shafiqoramax@gmail.com, phone +88 01710-976880, or write to 1/A, Purana Paltan, Dhaka, Bangladesh. Put “Privacy” in the subject for a faster reply.
When this policy changes we update the date here, and tell you on the site about any big change. This version: 29 September 2026.
Questions about your privacy?
Write to us and you'll get an answer within 30 days.
- Phone+88 01710-976880
- Emailshafiqoramax@gmail.com